Research & insights

Showing 145-156 results of 195
05 November 2015

Parents’ experiences of neonatal care in England

With the greater need for specialist neonatal care in England over the last decade, increased attention has been given to […]

Journal articles
01 June 2015

Understanding staff wellbeing, its impact on patient experience and healthcare quality

Patient experience is widely recognised as an important component of quality care. Both relational and functional aspects of care influence […]

Publication
10 March 2015

Parents’ Experiences of Neonatal Care: Findings from Neonatal Survey 2014

This report presents the results of the Neonatal Survey 2014, to understand the experience of parents whose baby received care in a neonatal unit, including local neonatal units, special care baby units, and neonatal intensive care units.

Publication
16 February 2015

Recommending a Friends and Family Test (FFT) for Children and Young People

The NHS Friends and Family Test (FFT) is used across a range of services to collect feedback from adult patients […]

Publication
13 January 2015

Development of New Models for Collection and Use of Patient Experience Information in the NHS

The ‘new models for measuring patient experience’ project was funded by the Department of Health’s Policy Research Programme and was jointly led by Picker and University of Oxford. The findings provide evidence of the factors which influence the success of patient experience initiatives in NHS organisations. The implications for health policy and practice are presented.

Publication
08 September 2014

Patient experience indicators key for NHS Outcomes Framework to succeed

Always at the forefront of the patient experience and person-centred care conversation, Picker today issue the attached response to the […]

Publication
14 October 2013

Developing measures of people’s self-reported experiences of integrated care

The Department of Health commissioned Picker and the University of Oxford to develop new questions to measure people’s experiences of integrated care.

Publication
30 July 2013

The relationship between cancer patient experience and staff survey results

Picker were contracted by Macmillan Cancer Support to investigate the relationship between the results for the Cancer Patient Experience Survey (CPES) and the NHS Staff Survey.

Publication
14 March 2013

Options appraisal on the measurement of people’s experiences of integrated care

This report was commissioned by the Department of Health to assist them in developing ways of measuring people’s experiences of integrated care.

Publication
06 August 2012

Shared Decision-Making – a pathfinder project for NHS East Midlands

NHS East Midlands commissioned Picker to design and deliver a shared decision-making project, funded by the Department of Health’s Pathfinder allocation to the Strategic Health Authority.

Publication
07 May 2012

The reliability of trust-level survey scores – a comparison of three different scoring models

Comparing trusts with one another can be useful for performance monitoring and quality improvement. Three different scoring approaches were examined to determine how reliably they differentiated between trusts’ aggregated patient experience results.

Publication
01 August 2011

Supporting Shared Decision-Making – a pathfinder project for NHS North West

NHS East Midlands commissioned Picker to design and deliver a shared decision-making project, funded by the Department of Health’s Pathfinder allocation to the Strategic Health Authority.

Publication

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