Care experience tools

Picker develop surveys and tools to assist organisations with understanding views and experiences of their patients, service users and staff in order to facilitate quality improvement. These resources are available to access either under a licence agreement or by commissioning Picker to collect and report on survey data on your behalf. Picker are also keen on discussing use of our tools in wider research projects and evaluations, built around our Principles of Person Centred Care, and would welcome conversations about potential collaborations. We can even provide bespoke survey tools from scratch to best suit your needs.

Nurse and older patient sitting next to each other on bucket seats talking. The nurse is holding the patient's hand.

Improving compassionate care

Group of children aged about 8 looking into the camera

Children’s Friends and Family Test (FFT) form

Teenager boy talking to a healthcare professional

Transition Patient Experience Feedback Questionnaire

Daughter sitting on her Mum's lap talking to a doctor

Sickle Cell Patient and Family Feedback Surveys

Toddler reaching over to put a red block in a slot

Health Visiting Patient Experience Toolkit

Newborn baby sleeping in the arms of a healthcare professional

Neonatal Parent Experience Survey

Women's hands on a white background showing red patches of irritated skin

Dermatology Survey

Female patient having an ultrasound carried out on her liver

Liver Transplant Patient Experience Survey

Our principles include

Involvement and support for family and carers

Read all our principles of person centred care

Talk to us about person centred care

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