Research & insights
Targeting CQC Inspections of GP Practices
Understanding the relationship between patient experience and inspection ratings in English GP Practices.
The importance of questionnaires for patient satisfaction
Questionnaires are regularly used to measure how satisfied people are with a particular service or product. For example, in health […]
Co-producing better information about a rehabilitation unit
How did the journey start? The Royal Cornwall Hospitals NHS Trust were keen to work in collaboration with their patients […]
Working with service users to improve inpatient learning and disability services
How the journey started Working in collaboration with their service users, and involving them in decision-making, was already integral to […]
Evaluation of the Always Events® Programme
NHS England has been using Always Events as a methodology for working with peopleusing services, families and carers in co-production […]
Working in partnership with families to develop a coordinated plan of care for their child
How did the journey start? Co-production is an important part of Wirral Community Health and Care NHS Foundation Trust’s engagement […]
NHS staff comments shed light on experiences of working through the Covid pandemic
New findings from the 2020 NHS Staff Survey explore staff experiences of working through the Covid-19 pandemic.
First ever Under-16 Cancer Patient Experience Survey in England launched
The results of the survey will be used by commissioners, providers, and national policymakers to identify priority areas for improvement in children’s cancer services.
Understanding the experience of living with hypothyroidism
Today (25th May 2021) is World Thyroid Day and the start of a week of international awareness of thyroid conditions. […]
Lymphoma Coalition Global Patient Survey 2020
The Lymphoma Coalition Global Patient Survey seeks to understand patient experience in lymphomas as well as the impact of treatment and care.
Understanding children’s experiences of cancer care
Developing the National Cancer Patient Experience Survey for under 16s.
Implementing an Always Event® to improve the information needs of children and their families
How did the journey start? Increasing patient, family and carer involvement is a strategic aim of Manchester University NHS Foundation […]
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