Research & insights

Showing 37-48 results of 153
15 June 2021

Targeting CQC Inspections of GP Practices

Understanding the relationship between patient experience and inspection ratings in English GP Practices.

Case study
Happy woman talking to her nurse or doctor during her visit to the hospital
14 June 2021

The importance of questionnaires for patient satisfaction

Questionnaires are regularly used to measure how satisfied people are with a particular service or product. For example, in health […]

Woman talking with her doctor
14 June 2021

Co-producing better information about a rehabilitation unit

How did the journey start? The Royal Cornwall Hospitals NHS Trust were keen to work in collaboration with their patients […]

Case study
Healthcare worker helping man with neurological injury rehabilitate
07 June 2021

Working with service users to improve inpatient learning and disability services

How the journey started Working in collaboration with their service users, and involving them in decision-making, was already integral to […]

Case study
Man with learning disabilities being helped to use a laptop
07 June 2021

Evaluation of the Always Events® Programme

NHS England has been using Always Events as a methodology for working with peopleusing services, families and carers in co-production […]

01 June 2021

Working in partnership with families to develop a coordinated plan of care for their child

How did the journey start? Co-production is an important part of Wirral Community Health and Care NHS Foundation Trust’s engagement […]

Case study
Boy with long-term illness in a wheelchair laughing
27 May 2021

NHS staff comments shed light on experiences of working through the Covid pandemic

New findings from the 2020 NHS Staff Survey explore staff experiences of working through the Covid-19 pandemic.

Team of healthcare workers
26 May 2021

First ever Under-16 Cancer Patient Experience Survey in England launched

The results of the survey will be used by commissioners, providers, and national policymakers to identify priority areas for improvement in children’s cancer services.

Boy with cancer being helped to ride his bike by his Dad
25 May 2021

Understanding the experience of living with hypothyroidism

Today (25th May 2021) is World Thyroid Day and the start of a week of international awareness of thyroid conditions. […]

21 May 2021

Lymphoma Coalition Global Patient Survey 2020

The Lymphoma Coalition Global Patient Survey seeks to understand patient experience in lymphomas as well as the impact of treatment and care.

21 May 2021

Understanding children’s experiences of cancer care

Developing the National Cancer Patient Experience Survey for under 16s.

Case study
Young girl with bandaged hand playing on tablet
17 May 2021

Implementing an Always Event® to improve the information needs of children and their families

How did the journey start? Increasing patient, family and carer involvement is a strategic aim of Manchester University NHS Foundation […]

Case study
Nurse holding a Patient Information Update sheet

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