Research & insights
Giving a voice to general practice staff
Since 2003, the NHS has measured its workforce experience through the NHS Staff Survey (NSS). However, this has always excluded […]
Webinar: Improving your NHS Staff Survey response rate
The NHS Staff Survey is one of the largest workforce surveys in the world, it’s carried out every year to […]
How to improve your NHS Staff Survey response rate
Picker gives a breakdown of the essential elements for achieving a higher response rate.
Picker hosts an Insight Workshop into the CPES 21 results
Picker and NHS England hosted an Insight workshop to explore the 2021 National Cancer Patient Experience Survey (CPES) results.
Picker responds to the GP Patient Survey 2022 results
New results from the regular national GP Patient Survey have been published today by NHS England. The survey, which includes […]
Using Twitter to understand UK healthcare experiences during Covid-19
To understand people’s experiences of remote consultations during the pandemic, we used Twitter data to quickly gain insights. We acquired […]
Under 16 Cancer Patient Experience Survey 2020
Understanding the experiences of young people with cancer and their caregivers is vital to developing a clear understanding of cancer […]
National Cancer Patient Experience Survey 2021
People treated for cancer in England report generally positive experiences of care in hospital, according to the 2021 National Cancer […]
Major survey shows need for more effective personalisation in cancer care
People treated for cancer in England report generally positive experiences of care in hospital, according to a major survey published today. But the results also show that care can lack personalisation, and that there are gaps in the wider support for people with cancer outside of hospital.
The much-needed move to gender-inclusive surveys
To celebrate Pride Month, Picker outlines the importance of adapting surveys to be gender-inclusive and shares best practice in doing so.
Preparing a successful PENNA entry – Chair’s reflections
On Wednesday 28th September, health and social care organisations from across the UK will meet to celebrate inspiration, innovation and […]
Preparing a successful PENNA entry
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience […]
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