Chris Graham, Picker Group CEO, will be joining the panel discussion at 9.35 am. In this session, the panel will look at how the new integrated case systems structure could also lead to a more integrated approach to gathering feedback from people using services.
Chris Graham, Picker Group CEO, will be presenting ‘Patient Experience Measurement’ at 1.15pm. He’ll cover what tools and techniques are available to establish how far patient experience is embedded in leadership, culture and operational processes,
Visit us on stand N69 on the 18th and 19th May 2022. Chris Graham, Group CEO at Picker will also be presenting at the Transformation Theatre on the 18th of May at 12:45 pm.
In this webinar, we’ll discuss what makes a successful entry. Our panellists, consisting of judges and previous winners (from NHS trusts and industry), will discuss how to use the judging criteria to create an impressive case study from your work.
Amy Tallett, Head of Research at Picker, will present two posters, ‘Using Twitter comments to understand people’s experiences of UK healthcare during the Covid-19 pandemic’ and ‘Understanding children’s experiences of cancer care’.
Join Hanan L’Estrange-Snowden, Picker’s Insight Manager, at 2.45 pm. She will present a case study showing how insights from staff surveys can be transformed into improved staff experience.
Our principles include