Esther Ainley
Senior Research Associate
Esther is a Senior Research Associate working on both short- and longer-term research projects, using a mix of quantitative and qualitative methods. She has experience in designing and conducting health-related research and service evaluation projects within the academic, charity, pharmaceutical and NHS sectors.
Esther joined Picker in 2003 following completion of her PhD at Lancaster University which examined child morbidity in West Cumbria.
Email Esther AinleyEsther Ainley has worked on
See all our research and insightsAlways Events®: what have we learned?
Always Events® are aspects of the patient experience that are so important to patients and family members that health care providers must aim to perform them consistently for every individual, every time.
Developing an Always Event® to improve experiences of End-of-Life Care
How did the journey start? Hertfordshire Community NHS Trust had undertaken an annual End-of-Life survey for three years which consistently […]
Working with service users to improve inpatient learning and disability services
How the journey started Working in collaboration with their service users, and involving them in decision-making, was already integral to […]
Evaluation of the Always Events® Programme
NHS England has been using Always Events as a methodology for working with peopleusing services, families and carers in co-production […]