Jenny King
Chief Research Officer
Jenny joined Picker in 2008, and holds an MSC in Forensic Psychology. She is responsible for overseeing the Service Delivery team and Data management and analytics. This includes oversight of the NHS Patient and Staff Survey Coordination Centres, run on behalf of the Care Quality Commission (CQC) and NHS England respectively, and the organisation’s Research Unit which carries out applied social research and evaluation projects. Jenny has a particular interest in research on how patient experience feedback is used for service improvement.
Connect with Jenny King on LinkedIn Email Jenny KingJenny King has worked on
See all our research and insightsSurvey finds improvements in patients’ urgent and emergency care experiences in England at start of second wave of Covid
Patients attending urgent and emergency care departments in England in September 2020 had better experiences overall…
First ever Under-16 Cancer Patient Experience Survey in England launched
The results of the survey will be used by commissioners, providers, and national policymakers to identify priority areas for improvement in children’s cancer services.
Our person centred approach to valuing equality, diversity and inclusion
We believe that respect, dignity, equality, appreciation of diversity, and freedom from discrimination are integral to Picker.
Person centred care in the ICU – What skills matter?
It is our 20th birthday this year and before the arrival of COVID-19 I’d started looking back at some of […]
