Caroline Killpack
Head of Survey Coordination
Caroline is Head of Survey Coordination within the Service Delivery team at Picker, having previously been Associate Director from 2013 – 2017. Caroline originally joined the organisation as a Senior Research Associate in 2011. Caroline is responsible for daily management of the NHS National Patient Survey Programme and the NHS Staff Survey for both the Care Quality Commission (CQC) and NHS England respectively.
Previously, Caroline worked as a Researcher at NatCen Social Research on a number of large-scale, longitudinal surveys. Her areas of expertise include both qualitative and quantitative research methods with a particular focus on survey methodology.
She has an MSc in Social Research Methods from Surrey University.
Email Caroline KillpackCaroline Killpack has worked on
See all our research and insightsNHS Staff Survey shows growing concern over staffing levels
The NHS Staff Survey 2021, published today, provides worrying evidence of a workforce under pressure. There have been sharp declines […]
Children and Young People’s Survey 2020, children’s infographic
In this graphic aimed at children and young people, we can see that overall they reported a good experience of care.
Survey finds improvements in patients’ urgent and emergency care experiences in England at start of second wave of Covid
Patients attending urgent and emergency care departments in England in September 2020 had better experiences overall…
Biggest ever survey of NHS staff reveals pressures of caring during the Covid pandemic
The NHS Staff Survey, published today, is the largest ever undertaken.
