Comparing trusts with one another can be useful for performance monitoring and quality improvement. Three different scoring approaches were examined to determine how reliably they differentiated between trusts’ aggregated patient experience results.
International healthcare charity Picker has been awarded a multi-year contract to carry out the NHS England & Improvement National Cancer […]
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience […]