This report represents the findings of a study exploring patients’ engagement in their general practice consultations, and their involvement in the development of general practice services. The study has been undertaken as part of the Inquiry into the quality of general practice in England commissioned by The King’s Fund, which has aimed to examine and collect evidence on the quality of care and services provided by general practices in England (King’s Fund 2009).
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience […]
International healthcare charity Picker has been awarded a multi-year contract to carry out the NHS England & Improvement National Cancer […]