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HomeResearch & insightsShortlisted unveiled for the Patient Experience Network National Awards 2023.
Shortlisted unveiled for the Patient Experience Network National Awards 2023.
The Patient Experience Network (PEN) has announced the finalists for the 2023 Patient Experience Network National Awards (PENNA)! PENNA are the first patient experience awards in the UK, celebrating the delivery of outstanding patient experience by those involved in the health and social care industry.
The winners will be revealed at the University of Birmingham on September 28th.
The PENNA finalists are:
Cancer Experience of Care Award
Hywel Dda Universty health board
Prostate active care together (PACT)
Kings College Hospital
King Cancer Collaborative Addressing Health Inequalities
Kings College Hospital
King’s Macmillan Cancer Support Workers
Liverpool University Hospitals NHS Trust
Extending and Expanding the Prehabilitation Service at Liverpool University Hospitals NHS Foundation Trust (LUHFT)
North East & Cumbria Learning Disability Network
Breast and bowel cancer screening learning disability health quality checker programme
Northampton General Hospital
Improving the Information & Support for those living with cancer
St Helens and Knowsley NHS Trust
Specialist Palliative Care at the front door
Surrey and Sussex Cancer Alliance
“What happened next after my cancer screening result was abnormal?” Videos for people with Learning Disabilities and Autism
Xploro
Xploro Digital Therapeutics Platform
Commissioning for Patient Experience
Cheshire and Wirral Partnership NHS Foundation Trust
Driving service improvements through provider collaborative partnerships across the North West
Hywel Dda University Health Board
Arts Boost – Improving Children and Young Peoples Mental Health through Art
South Tyneside and Sunderland NHS Foundation Trust
Improvement in Community Midwifery Services Within South Tyneside and Sunderland NHS Foundation Trust
South Tyneside and Sunderland NHS Foundation Trust
Sunderland Royal Hospital Maternity Entrance Mural Project
Stand
Involvement activity to review respite provision in South Tyneside. Submitted on behalf of the North East and North Cumbria ICB
Communicating Effectively with Patients and Families
Dementia UK
Chinese Welfare Admiral Nurse Service
NUH
“Keep Moving” Patient Information Sheet
Sodexo
Welcome Guide
Stand
Involvement activity to review respite provision in South Tyneside. Submitted on behalf of the North East and North Cumbria ICB
Sunderland and South Tyneside NHS Foundation Trust
Improving the quality and availability of medication-related information at hospital discharge.
Walsall Healthcare NHS Trust
Little Voices
Warrington and Halton Teaching Hospitals NHS Foundation Trust
The implementation of Family Integrated Care (FiCare) model within the Neonatal Unit
Engaging and Championing the Public
Bristol Health Partners
Common Ambition
Cheshire and Wirral Partnership NHS foundation Trust
Driving service improvements through provider collaborative partnerships across the North West
NHSGGC
Patient and Public Involvement in Developing NHS Greater Glasgow and Clyde Maternity and Neonatal Strategy
North West Ambulance Service NHS Trust
Improving our services through using the voices our Patient and Public Panel members
Public Health Agency
Listening to sign language users – improving access to how experience can be shared
Spectrum People
Living with Lived Experience videos
University Hospital Bristol and Weston
Making room at the top – Young Ambassadors programme at Bristol Royal Hospital for Children
Environment of Care
Newmedica
Building a patient-centric environment
Royal Cornwall Hospitals Trust
Critical Care Healing Garden
University Hospital Bristol and Weston
Dance for Dementia
University Hospitals of Nottingham
The Health Care of Older People Shared Governance Council’s Radio Project
Innovative Use of Technology/Social/ Digital Media
Ashford and St Peter’s Hospitals NHS Foundation Trust
Medical Examiners Service Community Roll-Out Project
Careology
Using digital cancer care to revolutionise mental health support for young cancer patients
Imperial College Healthcare NHS Trust
Scale, Spread and Embed FFT Programme: driving responsive and timely improvements in patient experience using natural language processing
Leah Morgan, The Shrewsbury & Telford Hospital NHS Trust
Cancer Information, Support and Wellbeing App
Nottingham University Hospitals NHS Trust
Improvements to new patient systemic anti cancer therapy (SACT) information at Nottingham University Hospitals NHS trust
uMotif Limited
1st New, Validated eCOA/ePRO Data Capture Innovation Since Paper on Smartphones Drives High Patient Engagement in Clinical Trials and Real-World Studies
University Hospital Bristol and Weston
Lights, Camera, Action! Making the Unfamiliar Familiar: A Patient Information Video
Measuring, Reporting, and Acting
ABUHB
Dementia Meaningful Activity and Engagement in Hospitals.
Cheshire & Wirral Partnership NHS Foundation Trust
Developing and Implementing Ask Listen Do
Cheshire and Wirral Partnership NHS Foundation Trust
A Needs Led Community Rehabilitation Service – Working as part of a WholeSystem
Northern Care Alliance NHS Foundation Trust
Observe, Listen & Act programme to effectively measure our patient/service user experience and gather feedback in the moment to inform improvements made across all areas of the group Trust.
Southport and Formby Health
Improving Appointment Utilisation and Patient Experience-7-Day GP Service
Partnership Working to Improve the Experience
Birmingham Women’s and Children’s NHS Foundation Trust
BWC Patient Experience – One Stop Advice Shop
Cheshire and Wirral Partnership NHS Foundation Trust
Driving service improvements through provider collaborative partnerships across the North West
North East & Cumbria Learning Disability Network
Skills for Living with Type 2 Diabetes
Nottingham University Hospitals
High Intensity Service User
Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust Cancer Prehabilitation Service
Shrewsbury and Telford Hospital NHS Trust
Establishing an Independent Complaints Review Group
Surrey and Sussex Cancer Alliance
“What happened next after my cancer screening result was abnormal?” Videos for people with Learning Disabilities and Autism
University Hospital Bristol and Weston
Bristol Sight Loss Council – making connections: building relationships
Patient Contribution
Showcasing an outstanding Patient Partner: Sara Turle
Patient Contribution – Stronger Together
Nottingham Support Group, Royal Osteoporosis Society
Improving patient support and information.
University Hospital Bristol and Weston
Making room at the top – Young Ambassadors programme at Bristol Royal Hospital for Children
Personalisation of Care
ABUHB
Dementia Meaningful Activity and Engagement in Hospitals.
Birmingham Women’s and Children’s NHS Foundation Trust
Birmingham Women’s and Children’s NHS Foundation Trust – Emergency Department Runners
Manchester Foundation Trust
Set up and delivery of specific Autism Orthoptic clinic, encompassing reasonable adjustments
Nottingham University Hospital NHS Trust
BAME Wig Project
Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust Cancer Prehabilitation Service
Sodexo
Flexible dining
Teesside University
Experts by Experience: The Person’s Voice Module
University Hospital Bristol and Weston
Lights, Camera, Action! Making the Unfamiliar Familiar: A Patient Information Video
Staff Engagement/ Improving Staff Experience
Cardiff & Vale University Health Board
Icare (Increase Confidence, Attract, Retain, Educate) Development Framework
Derbyshire Healthcare NHS Foundation Trust
Icare (Increase Confidence, Attract, Retain, Educate) Development Framework
Homerton NHS Trust
Staff Wellbeing Group
Northumbria Healthcare NHS Foundation Trust
Improving staff Health and Wellbeing at Northumbria Healthcare NHS Foundation Trust
Pluto Play Productions
‘Beneath The White Coat’ play
University Hospitals of Derby & Burton NHS Foundation Trust
Paediatric Medical Students Patient Experience & Quality Improvement Special Study Module (SSM)
Walsall Healthcare NHS Trust
The Power of a cup tea
Strengthening the Foundation
Cambridge University Hospitals NHS Foundation Trust
The Supporting, Empowering, Enhancing Development (SEED) Programme to implement Family Integrated Care Model
Cleveland Clinic London
Strengthening the Foundation
North East & Cumbria Learning Disability Network
Learning Disability Diamond Acute Care Standards
Public Health Wales
The Public Health Merit Award Scheme
Teesside University
Experts by Experience: The Person’s Voice Module
Wakefield District Health & Care Partnership
Wakefield District Health & Care Partnership Experience of Care Network
Warrington and Halton Teaching Hospitals NHS Foundation Trust
Your Future Your Way
Support for Caregivers, Friends, and Family
Dementia UK
Core Clinical Services Admiral Nurse support
South Tyneside and Sunderland NHS Foundation Trust
Carer Passport Scheme – accessible to all
Team of the Year (including complaints and PALs)
Cheshire & Wirral Partnership NHS Foundation Trust
Patient and Carer Experience Team
Cheshire and Wirral Partnership NHS Foundation Trust
A Needs Led Community Rehabilitation Service – Working as part of a WholeSystem
Isle of Wight NHS Trust
Building and developing a team whilst changing our approach to complaint handling
Liverpool University Hospital Foundation Trust
Development of Innovative CPAP large events to Enhance Patient Experience and Improve Access to Treatment
Using Insight for Improvement
Subcategory – Championing the Use of Insight to Improve Patient Experience
Barts Health NHS Trust
Valuing Patient and Community Voices
Cheshire and Wirral Partnership NHS Foundation Trust
Driving service improvements through provider collaborative partnerships across the North West
Integrated care Northamptonshire
Working with the Northamptonshire system, members of the partnership coproduced the Integrated Care Northamptonshire (ICN) Engagement Insight Library
Mid Yorkshire Hospitals NHS Teaching Trust
A focused initiative to ensure personalisation of care following the Covid pandemic using insight work with the Yorkshire & Humber Improvement Academy to support review and reset
Subcategory – Using Insight to Improve Patient Experience of Access to Services
Barts Health
Tackling health inequalities within the Somali Community in North East London
North East & Cumbria Learning Disability Network
Skills for Living with Type 2 Diabetes
Nottingham University Hopsital NHS Trust
BAME Wig Project
University Hospital Bristol and Weston
Bristol Sight Loss Council – making connections: building relationships
Subcategory – Using Insight to Improve Equality of Care
Breast Cancer Now
Breast Cancer Now’s Service Pledge: Using the power of the patient voice to improve breast cancer services
Northumbria Healthcare NHS Foundation Trust
Improving attendance rates for women attending Colposcopy appointments
Oxleas NHS Foundation Trust
Quick and easy access to NRT (Nicotine Replacement Therapy): Making the most of an opportunity
Southport and Formby Health
Improving Appointment Utilisation and Patient Experience-7-Day GP Service
