International healthcare charity Picker has acquired the Patient Experience Network (PEN), bringing together two market leaders in measuring, understanding, and improving people’s care experiences and outcomes.
Picker’s acquisition of PEN builds on a strong history of collaborative working between the two organisations. The acquisition combines our breadth of expertise in person centred care and strong standing across the private and public health & care sectors.
Phil Stylianides, Chief Operating Officer, Picker Group, said:
We are constantly looking at ways to develop Picker’s impact. This exciting acquisition will enable us to support more care organisations to put people’s experiences at the forefront of their decision-making, improving the quality and value of the services they provide.
We are especially excited to work with the PEN team and partners to invest and grow the fantastic PEN annual awards, unlocking even more opportunities to celebrate and share knowledge about excellence in person centred care
Ruth Evans, Founder and Managing Director, PEN said:
We are delighted to announce that PEN will be joining the Picker Group. In our 14 years, we have already had an incredible journey and worked with some wonderful organisations looking to improve the experience of care.
By joining Picker, we believe we will be able to make an even bigger impact together. We have some exciting plans for the years ahead – watch this space
ENDS
