Information for people living with conditions that affect their appearance – Report 2

Picker undertook a research programme to investigate the information needs of patients with conditions that affect appearance. This report describes the findings of a qualitative study and review of previous research. It involved interviews with patients, health professionals and representatives of the voluntary sector. Thirteen focus groups and ten one-to-one interviews were conducted. The research has provided an insight into the information needs of these patients and the complexities of the information exchange between patients and clinicians.