The ‘new models for measuring patient experience’ project was funded by the Department of Health’s Policy Research Programme and was jointly led by Picker and University of Oxford. The work aimed to:
The findings provide evidence of the factors which influence the success of patient experience initiatives in NHS organisations. The implications for health policy and practice are presented.
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience […]
International healthcare charity Picker has been awarded a multi-year contract to carry out the NHS England & Improvement National Cancer […]