Development of a validated patient satisfaction survey for sexual health clinic attendees
Patient satisfaction with health-care services is increasingly being used to evaluate and guide healthcare provision. However, a recent systematic review failed to identify a validated method of measuring patient satisfaction in sexually transmitted infection (STI) clinics. This reveals a clear need for a nationally validated patient-derived outcome measure to assess patient satisfaction within sexual health clinics. This can be used to support the commissioning, monitoring and delivery of services. In a study published by International Journal of STD & AIDS, Picker and Whittall Street Clinic sought to develop a validated patient satisfaction survey for sexual health clinic attendees that could be used as a patient-derived outcome measure.
It’s clear that the healthcare industry must identify areas of patient concern to help clinics prioritise the development and planning of services and resources. Patient satisfaction is crucial in the measurement of service quality, and ensures that commissioners have objective data with which to assess clinical services. Ultimately, further work is needed to determine the impact of patient satisfaction on clinical outcomes such as re-attendance rates or contact tracing success.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
This cookie is installed by Google Analytics.
Set by Google to distinguish users.
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.