Developing Citizens’ Panels in Integrated Care Systems (ICSs)
NHS England & Improvement (NHSEI) learning and growth programme
This programme is designed to deliver a range of resources to support systems that already have Citizens’ Panels or are looking at establishing them. It provides tailored support through presentations, workshop activities, masterclass case studies and sharing best practices.
It’s designed to increase the skills and knowledge of NHS staff, primarily in Clinical Commissioning Groups (CCGs) and ICSs who are communication, engagement, and insight leaders/practitioners.
Course attendees can access materials, including slide decks and case study videos. The content requires the login details shared after the course.
Supporting NHSEI to develop Citizens’ Panels in Integrated Care Systems (ICS)
Four CPD accredited modules were delivered on 10th and 15th March 2022. The topics covered were:
Introduction to research methodologies – developing a clear understanding of core research methods for evaluating community experience.
Best practice in survey design – a technical overview of best practices, including sampling, questionnaire design, recruitment and quota setting, targeting lesser heard or transient groups, safeguarding, data governance and General Data Protection Regulation (GDPR).
Effective data analysis and reporting – to understand how to interpret and effectively display results, including harnessing statistical power, adjusting data appropriately, benchmarking and presentation.
Closing the feedback loop – recommendations for engaging changemakers and collaborators to maximise impact.
These modules provide the skills for NHS staff involved in Citizens’ Panels to engage with people and communities across the ICS footprint.
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