Core domains for measuring inpatient experience of care

National indicators and survey questions are available for many care settings and patient conditions. But ‘patient experience’ can cover a very wide range of aspects of the organisation and delivery of patient care. This leaves those who are responsible for establishing local measures facing many questions. The purpose of this discussion paper is to help the NHS to answer those queries. It specifically addresses the care and treatment of acute hospital inpatients, although we would argue it has wider relevance to other patient groups.

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