The Community Mental Health Survey 2024 infographic

The Community Mental Health Survey 2024, coordinated by Picker on behalf of the Care Quality Commission (CQC), gathered feedback from more than 14,600 people who were in contact with services between April and May 2024. The survey provides important insights into the quality of person centred care provided to those receiving community mental health services across the country.

Similar to 2023, a third of respondents (33%) reported waiting more than three months between their initial assessment with an NHS mental health team and their first appointment for treatment.

Participants were asked if they experienced any changes in their mental health whilst waiting for their first appointment. Among those who experienced the longest delays, 54% of people waiting 3-6 months and 71% waiting more than 6 months reported a deterioration in their mental health during the wait.

You can find the headline results for the Community Mental Health Survey 2024 in the infographic below.

You can read our full response to the survey results here.

Full details of the survey results are available on the CQC website here.