NHS England, in collaboration with the Institute for Healthcare Improvement (IHI) and Picker have developed a programme to implement Always Events within the NHS in England. This report evaluates the initial pilot programme, covering trusts involved in phases 1 and 2.
This report is focused on an assessment of the scale-up and spread of Always Events.
International healthcare charity Picker has been awarded a multi-year contract to carry out the NHS England & Improvement National Cancer […]
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience […]