NHS Bank Staff Survey Development

The Survey Coordination Centre based at Picker is working with NHS England and NHS Improvement to test a new NHS Bank Staff Survey. The survey will be used to understand and improve the experience of bank workers working in the NHS in England.

What are we doing?

We need help from NHS bank workers, to test the survey to make sure the questions are clear and easy to complete.

What’s involved?

We will be conducting cognitive interviews with NHS bank workers to test the survey. These will be via phone or video calling on your computer, phone or tablet device using Microsoft Teams. The interview would take around an hour of your time.

The information that you share during the interview will be used to guide decisions on survey content.

Would my participation in this study be kept confidential?

  • Yes – any information or comments you provide during the interview will be kept entirely confidential.
  • No identifying information (such as your name, or the name of the organisation you work for) will be recorded or shared with anyone.
  • You will be asked to sign and complete a consent form that will be used only by researchers to confirm you have agreed to take part.

Your personal information will not be shared with anyone unless required by law, where there is a clear overriding public interest, or if something you say indicates that you are at risk of immediate harm.

Who can take part?

NHS bank workers who are paid directly by an NHS Trust and work as part of their in-house bank, but do not have a substantive or fixed-term contract with that organisation, ie employees who do bank work only.

Register your interest

To take part in the screening survey to register your interest, go to: https://bit.ly/BankStaffSurvey23.

Do you have more questions?

Please contact volunteer@surveycoordination.com

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