Learning from experiences: the person centred care symposium 2025

Picker will be hosting the Learning from experiences: the person centred care symposium in February 2025, where you will have the space to think differently, to reflect, and to share experiences.

Patient and staff experience of health and care are often regarded as two sides of the same coin: separate but inextricably linked. Sometimes this relationship is seen as a functional one: that we should “improve one to improve the other”. But human experience is fundamental to person centred care, and a recognition that high quality services depend on positive personal interactions is vital to meaningful improvement.  

Individuals’ accounts of their experiences are how we understand the person centredness and the essential humanity of health and care. In this symposium, we will create a space for all of those working to understand, measure, and improve person centred care to come together to reflect, learn, and be inspired.  

This symposium is unlike any other, in that it focuses on people’s experiences in the round – not just staff experience or patient experience in isolation but also their experience of the relationships between them. This is for all of the people of health and care – for patients, for professionals, and for partners across the system.  

The last few years have been hard and the road to recovery will not be an easy one. This symposium aims to inspire and make space for contributions from leading experts as well as sharing living examples of how people’s experiences can catalyse positive change. We will highlight the healing power of stories and feedback, providing learning and tools to empower growth and improvement.  

Cost and registration:

Further details regarding the ticket prices, including early bird discounts, and payment options, will follow at the beginning of September.

We will keep you updated as we develop the agenda and identify our speakers.

Please SAVE THE DATE in your diary: 5th February 2025.

Our principles include

Involvement and support for family and carers

Read all our principles of person centred care

Talk to us about person centred care

Send us a message

Sign up to our newsletter

Sign up