Learning from experiences: the person centred care symposium 2025

Picker, in partnership with the Point of Care Foundation, will be hosting the Learning from Experiences: The Person Centred Care Symposium on the 5th February 2025, at IET Birmingham Austin Court. This event is designed to provide a unique space where you can think differently, reflect deeply, and share experiences.

Why attend?

Patient and staff experiences in health and care are like two sides of the same coin—different but connected. Often, people think that improving one will automatically improve the other. But in fact, human experience is at the heart of person centered care. Understanding that great services rely on positive personal interactions is key to making improvements.

What to Expect

At this event, we’ll dive into personal stories that show what person centered care is all about. This is a rare opportunity for everyone involved in health and care—patients, professionals, and partners across the system—to come together. This is a space for reflection, learning, and inspiration.

A Holistic Approach

Unlike other events, this symposium focuses on the complete spectrum of experiences—not just isolating staff or patient experiences, but exploring the relationships between them. This approach ensures that we address the needs and perspectives of everyone in the health and care system.

Inspiration and Practical Insights

The past few years have been challenging, and the journey to recovery is ongoing. Our symposium aims to inspire and provide a platform for leading experts to share their insights. We will showcase living examples of how personal experiences can drive positive change, highlighting the healing power of stories and feedback. Attendees will gain valuable tools and knowledge to encourage growth and improvement in their own practices. 

To find out more about sponsorship opportunities, please contact anna.beeton@pickereurope.ac.uk

Speakers

Angela Coulter

Chair of the Board of Trustees at Picker

Samira Ben Omar

Independent Consultant, specialising in Equality, Health Equity, and Community Led Collaborations

Alf Collins

Trustee at Picker

Chris Graham

Group Chief Executive Officer at Picker

Mirek Skrypak

Director of Quality Improvement at NELFT

Dr James Munro

Chief Executive of Care Opinion

Laura Golding

Programme Lead: Schwartz Rounds in Higher Education at the Point of Care Foundation

Eryn London

Programme Manager: Schwartz Rounds at the Point of Care Foundation

Victoria Thomas

Head of Patient Involvement at Cancer Research UK

Jenny King

Chief Research Officer at Picker

Kate Jarman

Chief Corporate Services Officer at Milton Keynes University Hospital and co-founder of Flex NHS

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