Care Experience Symposium:

Learning from experiences: humanising care by listening to patients and staff symposium

When: Thursday November 2nd, 09:30 – 4:00pm
Where: IET Birmingham: Austin Court, Birmingham, B1 2NP
Ticket price: Standard (medium – large organisation) £210 
Reduced (small charity employee): £114

We are thrilled to announce Picker will be co-hosting its inaugural Care Experience Symposium with the Point of Care Foundation this November, where we will embark on a journey to explore the depths of care provision and its profound impact on individuals and communities.

This event can be counted as Reflective Practice for your CPD File.

The Care Experience Symposium will gather health and care thought leaders, professionals, caregivers, and advocates for a captivating and enlightening symposium programme that will combine contributions from leading experts as well as share living examples of how people’s experiences can catalyse positive change in health and care services. 

It will show the power of stories to help heal the system: through Schwartz Rounds, co-production with patients, and other ways that stories help us make sense of the world. Participants will also examine how data about patient and staff experiences can inform our understanding of service quality, address novel and important questions, and help put people at the centre of care.

Distinguished Symposium Chair and Keynote Speaker Panel

Jocelyn Cornwell

Founder of The Point of Care Foundation

Angela Coulter

Chair of the Board of Trustees at Picker

Tessa Richards

BMJ Associate Editor and longstanding patient advocate.

Liz O’Riordan

Author, speaker and patient advocate.

Leading the knowledge Space Sessions

James Munro

Chief Executive at Care Opinion

Chris Graham

Chief Executive at Picker Group

Clare Lerway

Senior Insight Associate at Picker

AJ Poots

Senior Insight Associate at Picker

Schwartz Rounds

Rebecca Myers

Visiting Associate Professor at London Southbank University

Jenny Watmore-Eve

Healthcare Practicioner


Adam Sewell-Jones

Chief Executive at East and North Hertfordshire NHS Trust

Farida Malik

Palliative Consultant

John Powderly

Patient, Carer, Storyteller

Symposium programme

The ‘Learning from Experiences’ symposium is co-hosted by the Point of Care Foundation and Picker, who share a mission to make health and social care systems more human by being centred around people’s needs and preferences. It forms part of the Point of Care Foundation’s 10th anniversary celebrations.

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