Care Experience Symposium:

Learning from experiences: humanising care by listening to patients and staff symposium

When: Thursday November 2nd, 09:30 – 4:00pm
Where: IET Birmingham: Austin Court, Birmingham, B1 2NP

We are thrilled to announce Picker will be co-hosting its inaugural Care Experience Symposium with the Point of Care Foundation this November, where we will embark on a journey to explore the depths of care provision and its profound impact on individuals and communities.

The Care Experience Symposium will gather health and care thought leaders, professionals, caregivers, and advocates for a captivating and enlightening symposium programme that will combine contributions from leading experts as well as share living examples of how people’s experiences can catalyse positive change in health and care services. 

It will show the power of stories to help heal the system: through Schwartz Rounds, co-production with patients, and other ways that stories help us make sense of the world. Participants will also examine how data about patient and staff experiences can inform our understanding of service quality, address novel and important questions, and help put people at the centre of care.

Symposium programme

The ‘Learning from Experiences’ symposium is co-hosted by the Point of Care Foundation and Picker, who share a mission to make health and social care systems more human by being centred around people’s needs and preferences. It forms part of the Point of Care Foundation’s 10th anniversary celebrations.

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