Who
A wide range of people took part in the research behind this guide. They include co-investigators, other members of the project team and a lay panel.
The research was led by the University of Oxford and funded by the NIHR HSDR 14/156/06.
Nuffield Department of Primary Care Health Sciences
- Louise Locock, Principal Investigator and Director of Applied Research, Health Experiences Research Group
- Sue Ziebland, Director of the Health Experiences Research Group
- Trish Greenhalgh, Professor of Primary Care Health Sciences
- John Powell, Associate Professor and Consultant Clinical Adviser, NICE
- Sian Rees, Director for Patient and Public Involvement, Engagement and Experience, Oxford AHSN
- Angela Martin, Programme Co-ordinator
- Stephen Parkin, Study Researcher
- Catherine Montgomery, Study Researcher
- Alison Chisholm, Study Researcher
Picker Institute Europe
- Chris Graham, Chief Executive
- Jenny King, Chief Research Officer
- Esther Ainley, Senior Research Associate
- Steve Sizmur, Chief Statistician
Nuffield Department of Population Health
- Ray Fitzpatrick, Professor of Public Health and Primary Care
- Crispin Jenkinson, Professor of Health Services Research and Director, Health Services Research Unit
- Elizabeth Gibbons, Senior Research Scientist, Health Services Research Unit
- Angela Coulter, Senior Research Scientist, Health Services Research Unit
Saïd Business School
- Sue Dopson, Rhodes Trust Professor of Organisational Behaviour
NHS England
- Neil Churchill, Director for Improving Patient Experience
- Catherine Thompson, Experience of Care Lead, Patient Experience Team
- Rachel White, Experience of Care Team, NHS England
Royal Berkshire NHS Foundation Trust
- Melanie Gager – Senior Sister, Project Clinical Advisor
Lay co-investigator
- Jennifer Bostock
Lay panel
Advisory group of ten people with inpatient, carer and/or service improvement experience, and varying degrees of previous patient involvement work:
- Barbara Bass
- Tina Longhurst
- Georgina McMasters
- Carol Munt
- Gillian Richards
- Tracey Richards
- Gordon Sturmey
- Karen Swaffield
- Ann Tomline
- Paul Whitehouse
Guide production
The guide was produced by Eleanor Stanley (Stories for Health). Films were made by Stories for Health.