Experience Based Co-Design
Our EBCD courses offer structured training in patient-centred service design techniques and quality improvement. It is open to anyone with an interest in co-design, patient involvement, clinical and non-clinical staff and researchers.
We run the EBCD course virtually as 4 x 2-hour sessions on Zoom and as a one-day in-person workshop.
What participants will gain from the course:
- Structured training in patient-centred service design techniques that you will come back to again and again
- Tuition in how to capture the experiences of patients, carers and staff through discussion, observation, and filmed interviews (including options for doing this remotely)
- Access to real life examples of successful co-design projects
- Comprehensive study materials and practical guidelines
- Ongoing support throughout your project
- Invitation to join our thriving EBCD Community of Practice and free networking events.
Session 1: Setting up a co-design project
- An overview of Experience Based Co-design – its history and process
- Getting a co-design project off the ground and keeping it on track
- Managing stakeholder relationships and communications
- Establishing the co-design team with an emphasis on sustainability
Session 2: The discovery phase in co-design
- Starting with the end in mind – case studies in co-design
- The discovery phase – an overview of the purpose and process
- Using observation in co-design
- Engaging staff and gathering experiences
- Engaging service users, carers and families and gathering experiences
- Face to face and virtual options for the discovery phase
Session 3: The analysis phase in co-design
- Purpose and process in the analysis phase
- Making sense of qualitative data from the co-design process
- Thematic analysis of interviews and narratives
- Generating themes from qualitative analysis
- Verifying co-design data – online and face to face options for staff and patient/carer family ‘events’
Session 4: The co-design phase
- Purpose and process in co-design
- The co-design process in normal times – designing and carrying out a successful co-design event
- The co-design process in COVID times – designing and carrying out a successful co-design activities when face to face meetings are not possible
- How to work in small, time limited, focused co-design groups – some options
- Closing the loop – demonstrating impact, celebrating success, and linking into the QI process