Measuring to improve
This short course covers key measurement tools and techniques. It will help you to understand variation, choose the right measures, and drive change in outcomes.
Location
Online (via Teams)
2.5 hours
Cost
£200 per person
Booking
Why this course matters
Improving isn’t just about big changes, it’s about making small, smart adjustments based on real data. This short course gives you the tools to start making a difference and will help you:
- Understand the difference between normal variation and real issues in processes
- Choose the right outcome, process, and balancing measures to track improvement
- Use data effectively to guide decisions and assess impact
What the course covers
- Why and how we measure to improve health and social care
- How to define what you are measuring – we’ll look at some design considerations, including sampling and question wording
- Thematic analysis of free text data and using statistical process control for analysing data over time, showing how we can use all data to make improvements
- We’ll provide a template for some common statistical process control charts
Who should attend?
- This course is ideal for anyone whose role relates to health and social care improvement or patient experience
- No prior experience needed, just curiosity about how we can use data to improve outcomes, and a desire to make care better.
2025/26 Course dates
| Course | Time | Location |
| 6th November 2025 | 13:30-16:00 | Microsoft Teams |
| 12 March 2026 | 13:30-16:00 | Microsoft Teams |