We have received your response and will get back to you as soon as possible. Read our latest research and insights below 14 October 2024 Webinar: Spotlighting Excellence in Patient…
The National Quarterly Pulse Survey (NQPS, sometimes referred to as the People Pulse) replaces the NHS Staff FFT and runs in all NHS trusts which provide acute, community, ambulance, and…
In this two-part blog, Katie Daly compares her experience of maternity care last September to another Mum’s, Jen*, who had her baby in March this year. In this, Part 1,…
The results of the Community Mental Health Survey 2023 come at a time when access to and the quality of mental health care continues to be a concern and public…
…a social convention, a routine without the expectation of an honest response. Likewise, answering with “It’s all good” has become a default, glossing over the complexities of life. Yet, behind…
…and care resources will lead to improved outcomes for people using those services. A study conducted by Picker and QSO PRU on using Twitter comments to understand people’s experiences of…
NHS North West commissioned Picker to design and deliver a shared decision-making project, funded by the Department of Health’s Pathfinder allocation to the Strategic Health Authority. The work aimed to:…
It’s difficult to measure something as subjective as patient satisfaction – but it’s widely recognised that patient experience is a core component of health service quality. If we are to…
Picker was commissioned by NHS Improvement (formerly the Cancer Services Collaborative ‘Improvement Partnership’) and Macmillan Cancer Support to examine patient and carer views of health and social care services following…
…it was agreed to perform some secondary analysis on the data collected for the Healthcare Commission’s Primary Care patient’s survey. The aim was to explore whether there were significant differences…
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