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The National Cancer Patient Experience Survey 2019

The National Cancer Patient Experience Survey – conducted prior to the COVID-19 pandemic – asked people living with and beyond cancer about all aspects of their treatment and care. For

Urgent and Emergency Care Survey 2020: Type 1

The 2020 survey had 126 NHS Trusts take part, with responses from 41,206 patients. Feedback was from a sample of patients who attended A&E in September 2020. During this period,…

Urgent and Emergency Care Survey 2020: Type 3

The 2020 Survey had 59 NHS Trusts take part with responses from 7,424 patients. Feedback was from a sample of patients who attended a Type 3 department in September 2020,…

Picker hosts an Insight Workshop into the CPES 21 results

On July 21st, Picker and NHS England hosted an Insight Workshop comprising of NHS representatives, trusts, cancer support groups and more, to aid the understanding of the 2021 National Cancer…

Developing the Under 16 Cancer Patient Experience Survey

…to help commissioners, providers and national policymakers to identify priority areas for improvement in children’s cancer services. More details about the survey are available on the Under 16s Cancer Patient…

Supporting self management to improve people’s experiences of waiting for and receiving care 

…active components required for effective self management support need to be better understood.”  The point here is that the key ‘active component’ that makes education for self management successful is…

The NHS 10-year plan: an overdue opportunity to deliver personalised care plans 

…of its commitment to expanding care in the community and prevention, particularly as these interventions help people with long term conditions prevent the development of further conditions and complications.  If…

Evaluating patient and staff experiences of Scotland’s redesign of urgent care

Picker was recently commissioned by the Scottish Government to evaluate the redesign of urgent care (RUC) pathway. Working with our partners at Healthcare Priority Solutions, we completed a comprehensive review…

Flexible Working in the NHS: Evidence from the 2024 Staff Survey

The NHS People Promise includes a commitment that ‘We work flexibly’. But are staff able to access flexible working opportunities in practice, and what difference does this make for people’s…

Thank you

We have received your response and will get back to you as soon as possible. Read our latest research and insights below 10 July 2025 Picker responds to the GP…

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