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Picker's Independent Evaluation of the Q community to include further exploration of Q Lab and Q Exchange 

website The Q community For further information regarding ResPeo visit their website https://respeo.com Media enquiries, please contact the Marketing & Communications Manager at Picker, Lorraine Pullen pressoffice@pickereurope.ac.uk Mobile: 07825 952160…

Share your thoughts on our new gender questions

…your feedback. NHS England and Picker comply with the UK General Data Protection Regulation (UK GDPR). Picker also complies with the Market Research Society’s (MRS) Code of Conduct by maintaining…

Listening to Guardians: Freedom to Speak Up Guardian survey report 2023 now live

comprehensive detail on the working experiences of Guardians, helping the identification and prioritisation of changes needed to support the expanding Freedom to Speak Up network. Their views give valuable insights…

What do you think of your doctor – a review of questionnaires for gathering patients' feedback on their doctors

The need has never been greater for rigorous assessment of individual doctors’ performance against clearly defined standards. Many of the core qualities of a doctor’s performance are best judged by…

What is cognitive interviewing?

questions that are robust and fit-for-purpose and enable respondents to provide appropriate information. Some examples of how questions have been improved during this process are shared below. Example 1: question-wording…

Young cancer patients feel well looked after in NHS hospitals – but nationwide survey highlights issues around continuity of care

Children and young people treated for cancer in NHS hospitals in England have positive experiences with staff and the majority feel ‘very well looked after’, according to a new survey…

Sickle Cell Patient and Family Feedback Surveys

Our sickle cell surveys have been developed with patients and their families, in addition to those providing their care. The surveys are available to licence (free of charge to eligible…

New patient-reported experience measure for children with allergic disease

During childhood, a third of children in the UK will be affected by an allergic condition, making it the most common chronic childhood ailment. Many suffer from multiple allergic comorbidities,…

NHS 111: Development and Testing of a new Patient Reported Experience Measure for Parents

This report presents findings from a new NHS 111 Patient Reported Experience Measure (PREM) for parents. The aim was to understand parents and carers’ overall experience of using NHS 111,…

Development of New Models for Collection and Use of Patient Experience Information in the NHS

The ‘new models for measuring patient experience’ project was funded by the Department of Health’s Policy Research Programme and was jointly led by Picker and University of Oxford. The work aimed…

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