This survey report is the culmination of a three year research programme that has investigated the information needs and experiences of patients with conditions that cause disfigurement and visible loss…
…of function. The investigation was in three parts. The three parts of the research are reported separately. This paper provides an overview of the research programme, drawing out common themes,…
Amy is Head of Research at Picker, where she is accountable for the design, management, delivery and financial performance of a range of research projects, to facilitate the delivery of…
Dunhill Medical Trust commissioned Picker to conduct research focussing on the education and training of health and social care staff, and the impact on older people’s care. The aim was…
The research aims to improve our understanding of how chronic pain is perceived and responded to in care homes in England by exploring the views and experiences of residents from nursing homes…
The Covid-19 pandemic continues to place huge challenges on the health service. Like all areas of the NHS, urgent and emergency care services had to adapt quickly to stem transmission…
…their experience and satisfaction and also can be effective clinically and economically. This policy brief outlines what the research evidence tells us about the effects of engaging patients in their…
The ‘new models for measuring patient experience’ project was funded by the Department of Health’s Policy Research Programme and was jointly led by Picker and University of Oxford. The work aimed…
Picker has available a great deal of expertise in conducting and analysing patient experience surveys. As part of the research being carried out for the National Association for Patient Participation…
This is the second of two research studies on patients’ information produced for the Department of Health. The first found that few health information materials included a clear presentation of…