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Adult inpatients' experiences of care – 2019 survey results discussed

…Picker Principles and the NHS Long Term Plan. Fast access to reliable healthcare advice The NHS Long Term Plan intends to reduce the number of emergency admissions by introducing Integrated…

Esther Ainley

Esther is a Senior Research Associate working on both short- and longer-term research projects, using a mix of quantitative and qualitative methods. She has experience in designing and conducting health-related…

NIHR’s partnership with Picker ensures its continued quality research

The National Institute for Health and Care Research (NIHR) fund health and care research. NIHR’s mission is to improve the health and wealth of the nation through research. Its Clinical…

Research volunteers

By taking part in research, you can help improve the quality of health and social care. We have a range of opportunities for participating in research at Picker. With your…

NHS 111: London Winter Pilots Evaluation; Qualitative research exploring staff experiences of using and delivering new programmes in NHS 111

The demand for urgent and emergency care (U&EC) services continues to grow. For many patients and care providers, the system is complex and difficult to navigate, meaning that many fail…

Exploring the use of Twitter data in research

…at a time when it was difficult to undertake primary research. Challenges Despite carefully planned search terms, the extracted Twitter data was not always relevant to our research.  Our search

Transition Patient Experience Feedback Questionnaire

Our transition survey is available to licence and has been developed with young people to gather actionable feedback about their care experiences. It is relevant to those with a long-term

Working in partnership with families to develop a coordinated plan of care for their child

How did the journey start? Co-production is an important part of Wirral Community Health and Care NHS Foundation Trust’s engagement strategy so Always Events® have been embedded within their strategic…

Mainstreaming peer support to improve people's experiences

…we think of ‘patients’, we tend to imagine them in a healthcare context and interacting with health professionals. But for many patients, especially those with long-term conditions, GP consultations and…

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