Chris has been Picker’s CEO since 2017, leading the organisation as well as contributing to its research and practice.
Prior to becoming CEO, Chris led Picker’s research division from 2011 to 2016. In this post, he was responsible for overseeing the development and coordination of large-scale research and evaluation projects, including the NHS Patient and Staff Survey Coordination Centres, run on behalf of the Care Quality Commission (CQC) and NHS England, respectively. He has also worked at the CQC and its predecessor, the Healthcare Commission, as well as undertaking other roles at Picker from 2004 to 2007.
Chris has particular interests in person centred care and in research on staff, patient, and user experiences of health and care. He has undertaken research and written widely on these subjects. Chris read Experimental Psychology at Pembroke College, University of Oxford.
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