Webinar: Spotlighting excellence in patient experience

On November 22nd, Picker and the Patient Experience Network hosted an informative and engaging webinar that shined a spotlight on the exceptional projects recognised at the recent Patient Experience Network National Awards.

This event served as a follow-up to the awards ceremony and provided a unique opportunity to hear directly from a select group of winners and runners-up as they presented their remarkable initiatives. 

Discover innovative solutions, best practices, and inspiring stories from the forefront of patient experience improvement by catching up on demand. Learn how these dedicated individuals and teams are making a significant impact in healthcare and social care, as they share their insights, challenges, and successes. 

Whether you’re a healthcare professional, patient advocate, researcher, or simply interested in the future of patient care, this webinar promises valuable takeaways and a chance to engage with the leaders in the field.


Jenny King, Chief Research Officer at Picker


06:15: Sara Turle, Patient Partner

19:15: Linda Craig – Public Health Agency

32:43: Laura Elliott and Dáša Farmer – Wakefield District Health and Care Partnership

49:31: Onyinye Enwezor – Nottingham University Hospitals NHS Trust.  Personalisation of care – BAME Wig Project

01:05:28: Garry Perry – Walsall Healthcare NHS Trust (Overall PENNA 2023 Winner)

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