Picker Impact Report 2022/23
We are pleased to present Picker’s Impact Report for 2022/23 that demonstrates our engagement with organisations, health and social care service providers, and patients, to understand, measure, and improve, the quality of person centred care.
Picker’s impact in numbers
In 2022/23 our Impact Report, we showcase our achievements and describe how these have contributed to a successful year.
Key highlights: Projects, events, and expertise
Picker’s impact report for 2022/23 includes summaries of our work where we address every aspect of care across user pathways. All of our projects have a central commitment to realising our vision of person centred care for all, always.
Picker’s partnership with Jersey Care Commission
We partnered with the Jersey Care Commission, conducting their inaugural national patient experience survey programme, engaging over a thousand individuals to evaluate health and care services.
Picker secures multi-year contract for NHS National Cancer Patient Experience Survey
We will conduct the National Cancer Patient Experience Survey (NCPES) over three years, producing actionable insights and facilitating workshops to improve understanding and promote best practice in health and care delivery.
Global partnership delivers key insight into experiences of cancer
IKCC and Picker published findings from the global Kidney Cancer Patient Experience Survey. Conducted in 2022 across 39 countries and 15 languages, the survey gathered insights from 2,213 respondents, highlighting treatment expectations, shared decision-making, and research awareness.
Inspiring improvement with Patient Experience Network National Awards shortlisted projects
Hosted the webinar ‘Involving Staff and Patients in Improvement Work’ showcasing PENNA-shortlisted projects that used collaborative care strategies for enhancing services.
Collaboration with Meningitis Now on adult aftercare needs
Collaborating with Meningitis Now, we examined post-treatment needs of adults recovering from meningitis. Gaps in post-discharge support and information provision were uncovered, informing future interventions for improved care.
Researching how Integrated Care Systems (ICSs) approach quality management and improvement
As part of the Quality Safety and Outcomes Policy Research Unit (QSO PRU), we conducted document reviews and interviews across four ICSs: identifying some tensions between quality assurance and improvements.
