Exploring attitudes towards and experiences of the NHS in the North West

NHS North West commissioned Picker to provide some input from staff and patients to inform their deliberations in response to ‘Our NHS our future’ (the ‘Darzi’ review). Picker ran twelve focus groups with patients, staff and the public throughout the region exploring their experience and understanding of the NHS. They were asked their views, why they think the way they do and where they got their information from. They were also asked to form a view as to priorities for development of the NHS in the near future.