…It describes the baseline survey conducted during July – October 2009 and presents the results of analysis of 1284 questionnaires completed by patients receiving care at seventeen test community projects….
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the…
…provide dedicated time for NHS providers to better understand their results. Attended by colleagues from across the NHS, the workshops provide opportunities to network, share, and plan quality improvement initiatives….
Anca is a Research Associate in the Survey Coordination Centre. She currently works primarily on the NHS Community Mental Health Survey. Prior to joining Picker, Anca has gained experience in…
As a senior B2B Marketing and Communications professional, with 30-years of national and international experience, Lorraine has extensive leadership of the creation and delivery of marketing & communications strategies for…
Samantha Guymer, Senior Research Associate at Picker, reveals how Accident & Emergency departments (A&E) are affected by the lack of crisis care within community mental health services. Access to community…
…you are addressing current policy directives, and demonstrate your commitment to improving compassionate care. The toolkit includes: A validated questionnaire which allows for comparison across wards (ward-specific questions or elements…
The study aims to explore patients’ and staff attitudes towards and priorities for the built environment in community health care facilities. It was a mixed methodology study (questionnaire surveys and…
…has been commissioned by the Care Quality Commission (CQC), to develop a new questionnaire to understand and improve service user experiences of community mental health services in England. We need…
Picker is delighted to be leading a two-year evaluation of Q, a community led by the Health Foundation that spans individuals from health, care, and lived experience backgrounds across the…