This report describes and evaluates the implementation of an innovative programme to help patients diagnosed with either early-stage localised prostate cancer or Benign Prostatic Hyperplasia (BPH) to reach ‘good quality’…
Always at the forefront of the patient experience and person-centred care conversation, Picker today issue the attached response to the Department of Health’s Consultation on the NHS Outcomes Framework….
Picker were contracted by Macmillan Cancer Support to investigate the relationship between the results for the Cancer Patient Experience Survey (CPES) and the NHS Staff Survey….
This report presents the results of the Neonatal Survey 2014, to understand the experience of parents whose baby received care in a neonatal unit, including local neonatal units, special care…
This report uncovers the associations between NHS staff and patients’ experiences in hospitals and NHS trusts’ reliance on agency healthcare workers. The analysis is the first of its kind to…
NHS England, in collaboration with the Institute for Healthcare Improvement (IHI) and Picker have developed a programme to implement Always Events within the NHS in England. This report evaluates the…
This report provides a rapid review of the National Cancer Patient Experience Survey (NCPES) in England. It was produced by Picker in consultation with the national Cancer Patient Experience Advisory…
More than 17,000 women responded to the 2019 NHS Maternity Survey, making it the biggest source of data on people’s experience of NHS maternity care in England. The results suggest…
Patients can play a distinct role in protecting their health, choosing appropriate treatments for episodes of ill health and managing chronic disease. Considerable evidence suggests that patient engagement can improve…
London Patient Choice (LPC) offered patients facing a wait of more than eight months for elective surgery the option of going to an alternative London provider that could offer faster…