…targeting. Actions We matched the GPPS questions to CQC inspection themes based on stakeholder feedback and expert review. We then analysed existing aggregated GPPS and CQC inspection data from 2018;…
…altering some survey questions to match the objectives and measurables of the NHS People Plan. It achieved a 47.4% response rate, comparable to the NSS, with positive feedback and good…
…how individual questions were answered (for example the percentage of people failing to answer; how similar people’s responses were) in addition to patterns in responses to different questions (inter-item correlations)….
…NHS commissioning. Since the NHS in England first considered mainstreaming self management interventions in 2008, commissioners have changed from being GPs, to Primary Care Trusts, to Clinical Commissioning Groups (CCGs),…
…options, but also, crucially, about how best to live their lives with those conditions. This can include talking about symptom control, exercise, managing their thoughts and feelings, and ‘small step’…
…online booking and email/messaging communications and publicising changes to services or care delivery. These themes were analysed to identify topics and patterns. This research is funded by the Institute for…
…experiences across their whole care pathways – particularly vital during this period of recovery – and on building new insight with our partners. We have worked with integrated care systems…
…(NHSE&I) commissioned Picker to evaluate the Always Events programme to identify learning and to inform improvements. The results in this report are based on: 79 respondents to an online survey…
…regulators to understand, measure and improve people’s experiences of care. In this report, you will find examples of how our work has advanced our vision of providing the highest quality…
…new Theory of Change and refreshed 10-year strategy, with Help for Heroes changing its mission, vision, and purpose statement to align with this. Internal workshops were held to communicate the…