On July 21st, Picker and NHS England hosted an Insight Workshop comprising of NHS representatives, trusts, cancer support groups and more, to aid the understanding of the 2021 National Cancer…
Integrated care aims to improve people’s outcomes and experiences of care by bringing services together around people and communities. This means addressing the fragmentation of services and lack of co-ordination…
…Research Network (CRN) coordinate and support the delivery of high-quality research in the NHS and across wider health and social care settings. The CRNs National Coordinating Centre (NCC) oversees 15…
Picker and Patient Experience Network (PEN) webinar The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the…
…hospital between April and June 2022. Our full response to the results can be seen here. Full details of the survey results are available on the dedicated survey website at https://www.ncpes.co.uk/….
The 2022 Urgent and Emergency Care Survey, coordinated by Picker on behalf of the Care Quality Commission (CQC), show sharp declines in many areas of people’s experiences of urgent and…
…survey was developed in 2010 and revised in 2014 in partnership with Bliss and UK neonatal representatives, focusing on family-centred care; information sharing; communication; support; and involvement. A team at…
…promoting a sense of comfort and support for patients and their families. Quality improvement and innovation Patient stories are not only valuable for individual care but also for the broader…
…from a health service are described in the Picker Principles of Person Centred Care: they include fast access to reliable healthcare advice; effective treatment by trusted professionals; and emotional support,…
On August 16th, Picker and NHS England hosted an Insight Workshop to aid the understanding of the 2022 National Cancer Patient Experience Survey (CPES) results. Attendees comprised of NHS representatives,…